Welcome Back!

What to expect for In-Person Visits

Wow, I have waited a long time to sit and write this, and still, it is taking forever for me to put my thoughts into words.  When I walked into the office on Monday, March 16th, I knew that it would probably be the last day walking in for a bit.  As the day went on, it didn’t take long for it to crystalize that we had close for a little while.  When I walked the last patient out the door and locked up, I was some combination of scared, nervous, anxious, and relieved.  I knew that in time it would be appropriate to open the office door again and welcome patients back in.  Well, the time has come!

We are SLOWLY starting to re-open our doors. What does this mean for you? We will be in the clinic seeing a select number of patients several times per week and we will continue to offer regular telehealth services.  Our virtual telehealth appointments were here long before this all started and they will continue to stick around as we open back up our physical offices. Did you fall in love with telehealth visits? Well, don’t worry, they’re not going anywhere! 

We wanted to give you guys and gals an idea of what to expect when you come back for your first visit. We really don’t know who is more excited, the three of us, or all of you!

One thing to note, we will not be just swinging into action. This will be a slow and steady process, with procedures in place to ensure the safety of ourselves,  patients, families, and communities. We hope that you can be respectful and understanding of this!

So, what will your return visit or first visit with us look like from here until further notice?

1. If you have suspect symptoms or have a fever, we will not permit you into the clinic.
2. Entering into the clinic:
   • • The gyms are currently closed so we will meet you outside and walk you in.
     • Before entry into the building, you will be required to have a mask that covers both your mouth and nose. You will be required to wear this throughout the duration of your visit.  (Don’t worry, you won’t have to crack a smile at our bad jokes, we can’t see it anyway.)
     • Upon entry into the office, you and your therapist will wash your hands. 
     • You may notice the start of your visit is slightly different, as we make sure to follow proper cleaning & sanitizing guidelines
3. .Hands-on procedures:

• • • We will continue to offer all of our manual therapy services as needed.  You may notice a few differences in our posture or position, but nothing that will change the effectiveness of the treatment.

       4. During your visit:

• • • We may leave more space between us than you are used to.  Just pretend we ate a lot of garlic at lunch and it will seem normal.
    • You may notice we leave equipment out and aren’t putting it away like normal.  This is so we can track what is used and clean everything appropriately.

5. Checking Out & Scheduling:

• • • We are going to limit the use of common spaces, so for now all checking out and scheduling will happen in the treatment rooms.

6. Leaving The Clinic:

1. 1. • Following your visit, we will ask that you wash up before leaving.

7.  Be respectful of distancing rules on your way out (and always). 

We cannot thank you all enough for your words of encouragement and support throughout this whole process, you have no idea how much that means to us.  If you have any questions about our procedures or want to talk through things before coming in, give your therapist a call.  Your safety and comfort are our first priority.  We look forward to seeing everyone in person!